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HelpNeed help or have a problem with Blackboard?  Call the OIT Service Desk at 919-684-2200 or fill out the help request form below.

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In the Details box above, please include:

  • Blackboard course ID (e.g., FRENCH76.01-F2003)
  • your NetID and role in the course
  • the section of the course you were working in (e.g., Course Documents, Announcements)
  • the browser and operating system you were using at the time of the problem
  • time, day and location where you had the problem
  • the text of any Blackboard error messages
  • any other information you think is relevant