Blackboard at Duke Help: Your Online Resource for Using Blackboard.

Blackboard Help Request Submission Form

Please complete all of the fields in this form and then click on the "Submit Help Request" button at the bottom of this page.

This form will be submitted to Blackboard Support at the OIT Help Desk. You should be contacted about your help request within one business day. For faster service, you may call the Help Desk at 919-684-2200.

    First name
    Last name
    E-mail
    Phone
    Details


    In the Details box above, please include

    • Blackboard course ID (e.g. FRENCH76.01-F2003)
    • your NetID and role in course
    • the section of the course you were working in (e.g. Course Documents, Announcements, etc.)
    • the browser & operating system you were using at the time of the problem
    • time, day and location where you had the problem
    • the text of any Blackboard error messages
    • any other message you believe would be useful

     

     
Last modified August 8, 2007 2:02:10 PM EDT